Abstract: Query formulation is increasingly performed by systems that need to guess a user's intent (e.g. via spoken word interfaces). But how can a user know that the computational agent is returning ...
Spring 2026 release ships Agentforce Builder (conversational agent authoring), Agent Script (deterministic behavior control), Agentforce Voice (Amazon Connect / Five9 / Genesys / NiCE / Vonage + SIP), ...
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