A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Imagine finding out that that supposedly harmless chat you were having with a chatbot was used to hack your own account… That ...

Increasingly, teens and adults are turning to artificial intelligence chatbots for companionship and emotional support, recent studies and surveys show. And so, mental health care providers should ...

Meta has to open up WhatsApp to third-party AI chatbots again, the European Commission says.

Most major tech companies have age restrictions on their powerful chatbots, but that hasn’t stopped some toy companies from claiming to use OpenAI and Google to power their products. Subscribe to read ...

One of the companies building that layer is Firecrawl, an API platform that helps AI systems search, scrape, and interact ...

This study is Pew Research Center’s latest effort to explore the landscape of teens and technology today. It focuses on artificial intelligence – from how teens use chatbots to how they think about AI ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

Millions of Americans are turning to AI chatbots for health answers. Doctors are, too. But the ways doctors are incorporating AI chatbots into their practice are surprising. Specialized medical AI ...